Upgrade From x86 to x64 BEX Problem

[steverashi]

I have recently upgraded from Server 2008 x86 to Server 2008 x64 and cannot get one of the 32 bit applications to run. I have succesfully registered all the OCX and dll files that we use normally but the program still refuses to run, all I get is an error message saying the program has stopped working. These are the problem details that are displayed in the message box.



Problem signature:

Problem Event Name: BEX

Application Name: Solution.exe

Application Version: 3.1.0.4

Application Timestamp: 41dbea75

Fault Module Name: Solution.exe

Fault Module Version: 3.1.0.4

Fault Module Timestamp: 41dbea75

Exception Offset: 00001394

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7600.2.0.0.272.7

Locale ID: 2057

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789



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Any help would be appreciated.

[lmiller7]

Is the application in question compatible with 64 bit Server 2008? What OS was the app designed for? Most 32 bit software will run on a 64 bit OS, but not all. Check with the manufacturer of the app to see if it compatible and if there are any known issues and solutions. The app may run in compatibility mode, failing that it should run on a virtual machine.

[steverashi]

The application is pre 64bit so I'm beginning to think that this may be the problem. I have tried in compatabilty mode but nothing works.

[patcooke]

Have a look on the software author's website and see what info is available there on 32/64 bit running.